WICHITA, Kan. (KSNW) — Sedgwick County’s COMCARE Community Crisis Center announced on Wednesday that it’s now an accredited 988 Crisis Helpline. The distinction was given by the International Council ...
Santa Barbara County Behavioral Wellness has opened a new service center in Lompoc that brings several adult behavioral health programs together under one ...
Oracle has transitioned from a software licensing business to a high-margin, subscription-based database and database management software company, to now a major player in cloud computing, with OCI ...
Front is establishing alliances with technology services distributors (TSDs) Avant, Intelisys, Sandler Partners and Telarus to bring its cloud-based customer service platform to a wider audience of ...
MEMPHIS, Mo. - It has been several years since the Scotland County Care Center, or Sigler Square, housed residents. It has been several years since the Scotland County care center, or Sigler Square, ...
ICE launched AI voice and chat agents to answer routine servicing questions 24/7, reduce call-center volume and route complex cases to staff.
ServiceNow's AI tools, developed internally under Kellie Romack, aim to boost IT services. The company noted more than 240 AI ...
CLEVELAND, OH, UNITED STATES, March 17, 2026 /EINPresswire.com/ -- IT ExchangeNet, a leading boutique M&A firm ...
LivePerson Sync enables seamless integration with systems like Salesforce, Microsoft, and ServiceNow, bringing CRM data and workflows directly into the live agent workspace.
Cybersecurity veterans launch unified platform for continuous AI & expert-powered penetration testing, active defense, and ongoing risk remediation guidance HOUSTON, TX, UNITED STATES, March 17, 2026 ...
Health San Diego cuts call times 25% using Amazon Connect, improving patient access and reducing call abandonment rates by up to 60%.