As contact center AI surges toward a $13.5 billion market, Cresta's new Knowledge Agent aims to solve one of the industry's ...

A false 911 call about a shooting at Bonny Eagle High School triggered a large police response, but deputies said they found ...

Houston and Idaho have a few injuries on the report before tipoff at Paycom Center.

More than 17 years after Denise Amber Lee was abducted and killed, the Sarasota County man convicted of her murder was ...

The Commission of Fine Arts delayed a vote on the facility, a new, 33,000-square-foot security screening center for White House visitors, because of concerns over the design.

Child care programs in the Twin Cities are hoping for a return to normal after creating elaborate systems of mutual aid and support.

A 19-year-old Mexican migrant died at a county jail in Florida that has been housing immigrant detainees, according to U.S.

Mayor Andy Schor delivered his 2026 State of the City address at Lansing Community College. Instead of a speech, he hosted the "Lansing Show." ...

The incident follows another from February targeting the Black community.

Jennifer Conley gave her two weeks' notice as a dispatcher at a public meeting to call attention to what she called ...

Movement growing for a “course correction” on conveying the history of the farmworker rights movement, given allegations that ...

U.S. President Donald Trump pledged Israel would make no more attacks on Iran’s major South Pars gas field, but if Iran ...