NEW YORK--(BUSINESS WIRE)--Glia, the leader in customer interaction technology, today announced Glia Virtual Assistant (GVA) Learning 360, a first-of-its-kind AI solution that learns how a contact ...

Our exposure to chatbots is at an all-time high. From customer service to commerce to healthcare, chatbots are the fastest growing brand communication channel, thanks to their ability to handle issue ...

EMA research shows chatbot-based AIOps is losing ground to agentic AI, with collaborative, proactive models delivering faster ...

Oct 4 (Reuters) - Google on Wednesday announced plans to add generative artificial intelligence (AI) capabilities to its virtual assistant, and a company executive told Reuters the AI would allow the ...

MELVILLE, N.Y.--(BUSINESS WIRE)-- Verint® (Nasdaq: VRNT), The Customer Engagement Company™, today announced that its Intelligent Virtual Assistant (IVA) was selected as “Best Chatbot Solution” in the ...

Neurotechnology is a developer of high-precision algorithms and software based on deep neural networks and other AI-related technologies. Neurotechnology expands AI-powered offerings with custom ...

A week's time log can be blunt. Mine showed 60% of the day went to email, scheduling, and follow-ups, while client work got four hours total.

The Clerk of Courts, Russ Joseph, has introduced Athena, the new automated virtual assistant and chatbot Friday. Athena will make the clerk’s office more accessible to citizens by being available 24/7 ...

Google will soon release a version of its virtual assistant that is powered by the company’s Bard artificial intelligence technology, helping users handle more complex tasks. The new offering, called ...

As virtual assistants become central to banking, financial institutions of all sizes must embrace and leverage this transformation to redefine the customer experience, writes Susan Foulds. In the ever ...

MELVILLE, N.Y.--(BUSINESS WIRE)--Verint ® (Nasdaq: VRNT), The Customer Engagement Company ™, today announced that its Intelligent Virtual Assistant (IVA) was selected as “Best Chatbot Solution” in the ...