Catapult Unveils Slingshot Packages for Dynamics 365 Sales and Customer Service

Catapult today announced the launch of Slingshot for Sales and Slingshot for Customer Service, expanding its Slingshot offering into Dynamics 365 ...

CallTower Expands Microsoft Teams Phone Capabilities with Operator Connect Configuration for Dynamics 365

Streamlining Telephony Integration with Seamless Microsoft Operator Connect Configuration for Enhanced Business EfficiencySALT LAKE CITY, UT, ROCHESTER, NY, MONTREAL, QC, LONDON, March 11, 2026 (GLOBE ...
No Jitter

2024 Customer Engagement: AI and Automation Reshape the Market Landscape

As the world races into an era defined by digital transformation and unprecedented technological advancement, the convergence of AI interactions and automation signifies a transformative shift in ...
VentureBeat

Microsoft updates Dynamics 365 Customer Service with first-party voice channel

Join our daily and weekly newsletters for the latest updates and exclusive content on industry-leading AI coverage. Learn More At its Ignite developers event today, Microsoft announced the addition of ...