Leeron is a New York-based writer who specializes in covering technology for small and mid-sized businesses. Her work has been featured in publications including Bankrate, Quartz, the Village Voice, ...

Digital transformation—a process that has been underway for years—received a major boost as a result of the global pandemic. Companies that had already transformed and digitalized their processes ...

The author identifies some benefits of the iterative process behind digital transformation. Guidelines are provided for defining the problem, as well as a rationale for quantifying expected value. Two ...