Larger jurisdictions have until April 24 to comply with the Web Content Accessibility Guidelines, which means building accessibility into digital public services is no longer just a matter of best ...

Public-sector IT leaders have a new resource to turn to for guidance around making websites and other digital forms of communication and engagement more accessible. The National Association of State ...

Whether paying taxes, renewing licenses, or accessing public records, government websites have become the primary gateway for essential resident services. Municipalities across the country have ...

Government support programs no longer operate through paper forms and in person counters alone. Most applications, reviews, and communications now run through centralized digital platforms designed ...